Welcome to Japanese Pokémon Card Shop!



Q. I don't see the product I want, do you have any other products?

A.I'm sorry. Please send us an email or What App with a picture of the item you want, its condition, and your budget so we can contact you to see if we can find it for sale.
A customer will respond to you as soon as possible.

Q. Can I cancel or return my order?

A.We are sorry, but cancellations and returns are generally not accepted.
Please check the photos and details carefully before purchasing.If the product is too defective due to shipping problems, we will take care of it, but as a rule, we cannot return it.

Q. I forgot to enter the coupon code. Can it be applied later?

A.Due to the system, the coupon code cannot be applied to orders after payment is completed.

Q. I would like to change the payment method.

A.We are sorry, but we cannot make any changes after payment. Thank you for your understanding.

Q. How long does it take from shipping to arrival?

A.Standard delivery takes 10 to 30 days, while Express delivery takes 5 to 10 days.
However, there are currently some delays due to the coronavirus.
In that case, please contact us via the tracking number.
If the item does not arrive and has to be returned, we will refund your money.
Thank you for your cooperation.